Senior Administrator / Account Manager Full-Time | Permanent | £28,000–£30,000 | Near Pontefract We’re recruiting on behalf of a growing organisation in the training and education sector for a Senior Administrator / Account Manager. This is a varied role combining high-level administration with client relationship management, ideal for someone who thrives in a busy, professional environment. Key Responsibilities: * Provide exceptional administrative support across training and apprenticeship programmes * Act as the main point of contact for clients, learners, tutors, and awarding bodies * Manage course documentation, reports, and key project timelines * Maintain internal systems and ensure compliance with regulatory standards * Prepare client reports and assist with invoicing and cost tracking * Support new tutor recruitment and onboarding * Help identify opportunities to improve processes and enhance client experience What We’re Looking For: ✅ Strong administrative background with excellent attention to detail ✅ Experience managing client relationships professionally ✅ Confident communicator with solid organisational skills ✅ Able to work independently and as part of a team ✅ Proficient in MS Office, particularly Excel ✅ Full UK driving licence (travel may be required) This is a great opportunity for someone looking to take ownership of their role and contribute to a values-led, client-focused organisation