About The Role
Sytner Newport is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team. As a Sytner Host you will share your passion for our brand each day, immerse customers in the world of BMW, welcome every customer through our doors, manage their visit by directing them to the correct department efficiently, offer refreshments, and handle incoming calls by connecting callers to the right department promptly. Our Receptionists/Hosts work flexible full‑ and part‑time patterns, typically including weekends to ensure the highest level of service.
About You
You will be the first impression on the phone for clients and guests, so a warm and cheerful voice with an ability to efficiently transfer calls is essential. You will proactively manage the customer experience to provide bespoke service. We need a proactive communicator, innovative in creating experiences, and someone who uses initiative to delight customers. You should collate customer knowledge, anticipate needs, and have excellent organisational and preparation skills, coupled with a genuine passion for detail.
Responsibilities
• Welcome customers and direct them efficiently to the appropriate department. • Offer refreshments. • Manage incoming phone calls and connect callers promptly.
Qualifications
• Proactive communication skills with management and dealership teams. • Ability to use initiative to delight customers. • Excellent organisational and preparation abilities.
Job Details
Position: Receptionist/Host
Seniority level: Entry level
Employment type: Full‑time
Job function: Administrative
Industries: Retail Motor Vehicles
Location: Sytner Newport, Usk Way, The Old Town Dock, Newport, United Kingdom, NP20 2DS
Benefits
* Enhanced holiday entitlement – 33 days including bank holidays
* Industry‑leading maternity, paternity and adoption pay
* Career development opportunities
* Recognition of long service every 5 years
* Discounted car schemes
* High street discounts
* Discounted gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work
Equal Opportunity
We are committed to creating an equitable environment and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. You have the right to request adjustments during the recruitment process. For more information about reasonable adjustments, please see the relevant information on our website.
Apply Now
Submit your application through the Sytner Group website.
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