Service Delivery Accounts Assistant needed to cover a year's FTC starting in April, this position is paying an annual salary of £27,000. Working hours are Monday to Friday 9am - 5:30pm. Duties: Ensuring all contracted work is being delivered to client expectations and within agreed Supporting the planning team to ensure all work is scheduled in line with KPIs Problem solving - to include customer complaints & delivery issues. Ensuring records are kept up to date with progress Liaising with Sales Account Manager on any upselling/cross selling opportunities and remedial works Ensure line manager is up to date with any issues which may affect customer relationships Nurture good relationships with customers and colleagues Benefits: 28 Days Holiday inc Bank Holidays Pension Scheme Extensive Training Referral Scheme Experience required: Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website