Derby, United Kingdom | Posted on 02/09/2026
* Managing key information on site Quality performance measures (e.g. Consumer & Customer Complaints, DDN, CONQ), trend and provide improvement plans.
* Responsible to lead investigations related to consumer complaints, customer complaints and in-market issues and ensure that appropriate and timely actions are taken, including validation of effectiveness.
* Driving and implementing effective risk assessment processes for Derby site activities (e.g. FMEA, HACCP).
* Advising and driving compliance on production change activity using formal change management processes (QualityOne).
* Managing Derby non-conformance system across the site (QualityOne), ensuring that effective RCA and robust CAPA plans are in place.
* Ensuring the effective implementation of, and self assessment against, the Reckitt/EH Quality Manual and associated process specific manuals (e.g. Bleach, Aerosol, Micro).
* Providing site-wide training, education and guidance on quality requirements to supply teams.
* High level Supplier Quality Management, including supplier audit, audit schedule, approval and CAPA plans for more complex/significant deviations.
The experience we're looking for
* Ability to manage, coach and develop a team of 2/3 Quality Engineers.
* Minimum 3-5 years experiance in a fast paced food or FMCG environment.
* Knowledge/experience of automated production processes.
* Degree or equivalent in a science related discipline (e.g. Chemistry, Microbiology, Pharmacy). Candidates with relevant experience will also be considered.
* Ability to analyse, interpret and manipulate data
* IS/Technical skills and knowledge of computerised control systems.
* Knowledge and experience of Quality Management Systems (ISO9001:2015)
* Lead Auditor qualification (advantage but not a must)
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