Here at Bucher Municipal we manufacture high quality municipal and contractor cleaning vehicles. Our state of the art engineering design facilities and manufacturing techniques ensure that our product range continues to be an industry quality leader. If you decide to join us, you will be a valued part of the ever‑growing Bucher Municipal family.
What the job involves
* Provide leadership and direction to ensure all customer service experiences are best in class, supported by robust communication and organization.
* Oversee and reprioritize the planning of workloads to meet customer expectations and ensure all company targets are met and exceeded.
* Manage the service department team and handle customer service interactions, reports and repairs.
* Oversee employee training and development to ensure all staff are competent within their roles.
Work Experience
* Previous experience in team leadership.
* A successful track record in delivering business results.
* The ability to build strong relationships with new and existing customers.
* Competent negotiator.
* IT literate.
Desirable Attributes
* The ability to work within a multi‑disciplined team.
* Excellence in customer service from a service‑based industry.
* Experience in the municipal market.
* The ability to motivate staff and communicate at all levels.
* Commercially astute and customer‑centric.
Benefits of working for us
* Competitive Pension Scheme.
* Life Assurance Policy.
* Yearly company profit‑based benefit.
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