Arrow Group Worthing is a family run business that is part of DG Group which is one of the leading taxi companies in the UK. As residents of Sussex, the owners, staff & drivers take considerable pride in serving local communities. We truly believe we offer a comprehensive transport package for every occasion.
The Role:
We are looking for a Customer Service Booking Agent to join our amazing team on a 40 hour contract and varying shift pattern from Monday - Sunday days and nights and will be expected to work a variety of shifts on the rota.
Alongside this main shift there will be the opportunity to pick up hours when other staff are off.
You will be fully trained on our computer systems.
Responsibilities and Duties:
* Answering phone calls to customers taking advanced and immediate bookings.
* Quoting journey prices to members of the public over the phone, in person or via email.
* Speaking with drivers and answering any queries they may have regarding booking
Qualifications & Skills:
* Excellent communication skills
* Computer Literate
* Strong customer service skills
* Motivated and professional
Salary: £12.21 per hour and there is onsite parking.
Please apply via the link for the attention of Alex Dichello
Job Types: Permanent, Full-time
Pay: From £12.21 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Education:
* GCSE or equivalent (preferred)
Experience:
* customer service: 1 year (preferred)
Work Location: In person