Workshop Controller
Salary: £26,000 - £35,000 OTE (Uncapped)
Contract Type: Permanent / Full Time
We are working with a well-established automotive business that is currently seeking an experienced Workshop Controller to join a busy and successful service team. This role plays a central part in ensuring the smooth running of the workshop, maintaining high standards, and supporting the delivery of an exceptional customer experience.
The Role
As a Workshop Controller, you will oversee the flow of work through the workshop, ensuring all tasks are allocated efficiently and completed to the required standards. You'll work closely with technicians, apprentices, service staff and other internal departments to keep operations running smoothly.
Key responsibilities include:
Managing job allocation and workflow within the workshop
Maintaining quality control, including checking correct parts ordering, conducting audits and ensuring compliance
Coaching and supporting vehicle technicians and apprentices
Working collaboratively with other departments to deliver a seamless customer journey
Scheduling work to meet customer needs and workshop targets
Providing accurate estimates for repairs and servicing and setting realistic timescales
Assisting technicians with technical challenges and identifying solutions
Ensuring all work meets DVSA, health & safety, and internal standards
About You
Relevant technical qualifications (City & Guilds, BTEC, NVQ or equivalent)
Previous experience in the automotive sector, ideally within workshop control or as a senior technician
Strong organisational and leadership skills with the ability to motivate a team
Confident IT user with strong communication abilities
Excellent attention to detail
Ability to work under pressure and make informed decisions
Benefits
Competitive salary and bonus structure
Full training and ongoing development opportunities
30 days holiday including bank holidays, with additional entitlement based on length of service
Birthday day off
Discounts on servicing, parts, and MOTs
Employee assistance programme
Pension scheme
Various additional benefits depending on role (e.g., tool insurance, company car scheme, uncapped earning opportunities)
Working Hours
Monday to Friday: 07:00 - 17:00 (1-hour lunch)
1 in 3 Saturdays: 08:30 - 12:30
Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit
INDAUT