We are currently working in partnership with a Local Government organisation, who are looking to appoint a Facilities Assistant on a permanent basis.
This will be a full-time position based in Southeast London, and a salary of £32,560 per annum.
The ideal candidate will have an SIA license and have previous public sector experience.
Duties will include (but are not limited to):
1. Provide support for the smooth daily operation of services including reception, visitor assistance, meeting room management, post handling, portering, maintenance, cleaning, and security
2. To liaise with the cleaning manager on any cleaning issues
3. Manage and control building systems such as heating and lighting to ensure building users are comfortable and the building is operational and providing customer satisfaction
4. Set up meeting rooms, including AV equipment, liaising with RBG IT as needed, and coordinating room bookings with reception staff, to suit all meetings
5. Handling enquiries and correspondence promptly and efficiently via email, telephone, or in person, this includes receiving and collecting post for occupiers of the building and coordinating with the post room
6. Log and monitor issues and service requests using the CAFM system, including faults, repairs and room setups
7. Ensure building users adhere to current H&S policies and log/report non-compliance incidents to the relevant department
Experience required:
8. Experience in facilities management and/or building operations
9. Experience in delivering excellent customer service
10. Experience in building access control, key holding, and site security
Skills, knowledge and expertise required:
11. Ability to manage daily tasks independently and work effectively as part of
a team
12. Strong interpersonal and communication skills (verbal and written)
13. Ability to carry out minor repairs and support with manual handling tasks
14. High level of attention to detail and ability to follow procedures accurately
Rewards and Benefits:
15. Flexible working days
16. Competitive salary
17. Development opportunities
Working hours:
18. 35 hours per week
19. Monday – Friday, either 7am -3pm or 3pm to 11pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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