**Customer Service Focus**
We are looking for an experienced Retail Team Manager to join our team as a Deputy Store Manager. In this role, you will be responsible for providing exceptional customer service, leading and inspiring the team, and achieving business objectives. If you are a motivated and passionate individual with experience in a similar role, we encourage you to apply.
Main Responsibilities:
* Providing excellent customer service and resolving customer queries
* Leading and inspiring the team to achieve their full potential
* Monitoring and managing KPIs, including cash processes and stock integrity
* Complying with Health and Safety laws and standards
About You:
* You have experience leading and developing a team in a fast-paced retail environment
* You possess excellent communication skills and can effectively manage and motivate your team
* You have a strong track record of achieving targets and improving KPIs
* You are confident, resilient, and trusted, with a passion for delivering exceptional customer service
Benefits:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A supportive and inclusive work environment
* The opportunity to progress and develop your career