Description A little about the role Facilitate and manage the day to day operations of our Next office in London. You will ensure the smooth and efficient running of the office, events, facilities management and Health & Safety requirements. Creating a positive employee experience and maintaining a professional yet welcoming environment. Workspace Point of contact for employees - fire process, app, room bookings, office tour, courier set up, gsuite training New starter tour and induction Frequent office space checks ensuring repairs and maintenance within the office environment is reported and resolved within a timely manner Support, advise or redirect staff with their queries over IT, mobiles, landlines, carriers, etc. Management of carrier and courier accounts, managing daily collections Coordinate and manage E&W expenses and invoices PAT testing of all NEXT equipment as required Order and distribute stationary for employees Management and distribution of direct to desk Health & Safety Ensure all H&S policies, procedures, rules and regulations are adhered to, reviewed, updated and communicated in line with NEXT H&S procedures Ensure E&W team maintain Fire Warden and First Aider levels for number of employees, arrange First Aider and Fire Marshall training and gifting Ensure Fire Grab Bags and First Aid Boxes are stocked up Investigate, Log and report any H&S incidents Log and manage dietary requirements, medical issues, allergens, pregnancies - update FA team monthly Organise annual flu vaccinations Individual Risk Assessments for all employees Quarterly training refresher to all FW & FA Events & Activations Coordinate seasonal office decorations Support with activation research and vision boards to ensure a fun environment for employees Order and distribute office and event food in a timely manner Assist with the preparation of all activations and events IT Management Partner with the Service delivery management to improve ways of working Manage, order and distribute all equipment for employees Work with the technology team to and ensure IT across the building is fit for purpose App support