Overview: You would be required to identify and define business needs which will then be transformed into actionable requirements. You will also be tasked with managing and supervising each transformation project concept to completion. This will be done by carrying out tasks which include reactive, preventative as well as enhancing and proactive approaches. Key Responsibilities - Conduct comprehensive reviews of processes and data across all departments - Identify inefficiencies and areas for improvement in current operations - Analyse business requirements and translate them into functional specifications - Develop data-driven recommendations for process enhancements - Lead and manage IT projects from inception to completion - Create and maintain project plans, timelines, and budgets - Facilitate workshops and meetings to gather requirements and present findings - Communicate project progress, risks, and changes effectively to all levels of the organisation - Propose and implement process improvements and technological solutions Experience Required: - Bachelor's degree in business, IT, or a related field - 5 years of experience in business analysis and project management, preferably in the credit hire or insurance industry - Strong understanding of credit hire operations and the UK insurance market - Knowledge of process mapping and data analysis tools - Agile/Scrum certification is a plus - PRINCE2 or PMP certification is desirable Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk