Overview
Assistant Shop Manager (Fixed Term Contract) – Thirsk
Location: Thirsk
Contract: Fixed Term Contract for 6 months, part time 14 hours across 2 days per week. Salary: £8,957 per annum (FTE £22,394). Closing date: Sunday 28 September 2025. Interview date: Week commencing 6 October 2025.
Join our Blue Cross shop in Thirsk. We’re looking for an experienced retail professional to support the Shop Manager, lead a team of volunteers, and drive sales through quality donations and excellent customer service.
Blue Cross is a charity that helps pets and their owners live happier, healthier lives. This role supports the shop’s mission within a community-focused team.
Responsibilities
* Work with the Shop Manager and local community to drive sales and source quality fashion, accessories and homeware from donations.
* Lead and motivate a team of volunteers to create a friendly and welcoming shopping experience.
* Support recruitment and training of new volunteers; share knowledge of merchandising.
* Provide high-quality customer service to customers and donors.
* Support with recruitment, training, and development of staff/volunteers when required.
* Flexibility to work Monday–Saturday 09:00–17:00 with potential pattern changes and additional cover for holidays or sickness.
About you
You will have:
* Previous experience in a retail environment
* Cash handling and reconciliation experience
* Experience of leading a team
* Experience of providing a great customer experience
* Computer and administration skills
It would also be great if you have:
* Experience managing volunteers
* Charity retail experience
How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as they are received, and interviews may be arranged accordingly. We reserve the right to close this vacancy early if we receive an overwhelming response.
Benefits
* Full-time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
* Wellbeing programs and 24/7 GP services
* Health cash plan and employee assistance program
* Pension scheme with employer contributions
* Professional and personal development support
* Life assurance
* 20% discount on Pet Plan pet insurance
* Enhanced family-friendly policies and recognition schemes
* Annual volunteer days and charity worker discounts
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Sales and Business Development
Industries
Non-profit Organizations
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