Fitness coach - Dublin, Ireland Westfield Health Group is home to Westfield Health, High Five Health Promotions and UK Health and Wellbeing, proudly providing holistic health and wellbeing services, and active spaces, to clients across 11 countries. We believe that our people are our strongest asset and live by our values; We care, we’re in it together, we are explorers, we own it. We aim to continue our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported, as demonstrated by our achievement of the prestigious Investors in People Gold accreditation! Job Title: Fitness Coach Location: Dublin, Ireland About the role: The role of a Performance Coach is central to providing our customers with a safe, caring, professional and proactive service, focussed on supporting your clients with expertise and guidance to achieve their desired outcomes. Your responsibilities: Instructing, supporting and motivating clients in a safe and professional manner to achieve their personal goals Design and deliver 1-2-1 client training programmes / re-programming, as needed, to support and achieve Client goals Deliver onsite assessments of health and training capability using the Westfield Health Wellbeing evaluation procedures and codes of conduct Conduct 1-2-1 reviews at required intervals to optimise client engagement, retention and personal outcomes Proactively maintain high levels of engagement with clients to promote retention, joy, encouragement and motivation Support and facilitate ‘peripheral’ activities, inclusive but not exclusive to, events, presentations, talks, and all related activities to the services we provide Provide weekly/monthly operational reporting metrics to the Performance Manager, for example, engagement statistics, service outcomes, satisfaction results, and activities carried out Proactively contribute to the local calendar of events to support service development and design Plan and lead group exercise classes, as required Maintain up to date market knowledge of the wellbeing sector to support your role and the objectives of the Client Actively support the development of other team members through involvement / leading educational activities, as required Capability to work professionally and proactively within a team and support the day-to-day operation of the site Consistently demonstrate a high degree of professionalism at all times Perform all expected duties for your role to a high standard at all times Follow all required policies and procedures set out by Westfield Health Wellbeing and the Client Maintain up to date professional credentials Positively demonstrate the Westfield Health Wellbeing values at all times Service delivery / travel across the Client campus locations, within the specified city/region, is necessary What you’ll bring: Degree in Exercise or Sports Science related field First Aid certification or ability to get one within 3 months Minimum of two years of personal training/fitness coaching experience Demonstrable experience in a corporate wellbeing environment would be beneficial A proven track record of successfully working individually to establish training needs, develop interventions to meet these needs, and deliver high-quality health and wellbeing solutions and intervention outcomes Experience in teaching group fitness classes with emphasis on helping improve technique and ability Excellent presentation skills both to individual and group settings Excellent customer service skills with a focus on high quality client experience The ability to work independently and on one’s own initiative with little supervision IT literate with experience and capability with Microsoft Office and G-Suite Diligence, passion and motivation to provide the highest quality service to our Client Ability to teach group-based activities Salary, Perks & Benefits: Competitive salary Pension with New Ireland Access to EAP 20 days annual leave Cycle to work scheme Recognition awards Next steps and support: If you think you fit the bill, we would love to hear from you! Please note, while we welcome global talent, we’re currently unable to sponsor work visas. We are a proud member of inclusive employers and a Disability Confident Committed employer, we value inclusivity and want to make sure our application process is open and accessible to all candidates. Please let us know if you require reasonable adjustments to ensure the recruitment process is as comfortable as possible.