The Role:
- Process orders into the database and carry out general administration
- Learn the product in order to advise customers on suitability
- Respond to customer enquiries and resolve issues in a timely manner
- Follow up on orders and ensure delivery status is updated regularly
- Raise quotations for new enquiries and sales leads
- Liaise with Shipping & Finance teams regarding special invoicing / delivery instructions
- Prepare and check Export paperwork. Candidate's Profile
- Fluent in English (written and spoken) - Essential
- Previous experience in customer service - Desirable
- Proactive, confident and dynamic personality
- Logical mindset with good common sense.
- Excellent communication skills and a team player
- IT literate
Salary
Up to £25,000 p.a. + Benefits