Care Outlook is a leading, CQC-regulated home care provider serving London and the South East since 2005. We pride ourselves on delivering high-quality, person-centred services in a friendly, supportive environment. Were looking for a highly organized and proactive professional to join our Monaveen team in a blended Care Coordinator & Medication Lead role. Youll ensure our extra care scheme runs smoothly, that our care staff are fully supported, and that medication administration always meets regulatory and internal standards. Key Responsibilities: Roster, template, and monitor care calls using our electronic care management system. Manage and develop the care team through regular supervision, appraisals, and training. Create, review, and update care and risk plans in line with service user needs and CQC best practice. Work with recruitment to maintain safe staffing levels and arrange emergency cover when needed. Handle complaints, compliments, and quality-assurance tasks alongside the Branch Manager. Participate in the on-call rota to support service users and staff outside core hours. Audit and review medication administration records to ensure full compliance with CQC regulations and company policy. Use our electronic medication management (ECM) system to monitor administration and log discrepancies. Deliver training and guidance to staff on medication policies, safe handling, and documentation. Liaise with GPs, pharmacies, and local authorities to resolve queries and prepare for inspections. Report non-compliance, help design corrective action plans, and maintain detailed audit records. What We Offer: Competitive salary of £24,000£26,000 Company-issued mobile phone 20 Days holiday entitlement plus bank holidays Refer-a-Friend bonus scheme Comprehensive training programme (Care Certificate, ECM, medication management) and ongoing professional development Immediate interviews and training If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to peoples lives, then this could be your next role!