AtSouth West Waterwe believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
New opportunity for a Salesforce Technical Architect to join our IT Team based in either Exeter, Bristol, or Redhill. This is a permanent full time with a salary ranging from £60,000-£80,000 plus benefits.
The role
As Salesforce Technical Architect you will be responsible for designing and delivering secure, scalable, and high-performing solutions on the Salesforce platform that meet strategic business needs. Acting as a bridge between business stakeholders and technical delivery teams, you will ensure robust architectural decisions are made and implemented across multiple Salesforce clouds and integrated systems.
You will have opportunity to lead design sessions, oversee development standards, and play a key role in shaping and governing the long-term technical direction of the Salesforce platform across the organisation, collaborating closely with broader architecture, solutions, and data teams.
What you’ll be doing
* Translate complex business requirements into well-architected Salesforce solutions across multiple clouds and systems.
* Lead end-to-end technical solution design, including data models, integrations, and security frameworks.
* Guide and mentor development teams, providing technical leadership throughout the delivery lifecycle.
* Facilitate technical design workshops with stakeholders to align on solution approaches.
* Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity.
* Design and implement integrations between Salesforce and systems such as MuleSoft, Azure, and AWS.
* Ensure adherence to best practices in architecture, development, data governance, and platform security.
* Collaborate closely with enterprise architecture, solution design, and data teams to ensure alignment and integration across business-critical platforms.
* Contribute to platform strategy, helping to evolve the Salesforce Centre of Excellence and technical standards.
* Understand the full extent of the solution, integration components and how they fit into the Salesforce architecture
* Perform quality assurance reviews to validate adherence to design principles and coding standards.
* Remain up to date with Salesforce innovations and identify opportunities to enhance platform value.
What we’re looking for
* Hands-on experience designing and implementing Salesforce solutions across multiple clouds (e.g. Service Cloud, Energy & Utilties Cloud, Marketing Cloud, Community Cloud, Data Cloud).
* Experience with Salesforce Field Service would be advantageous, particularly in environments involving scheduling, mobile workforce enablement, or asset-based service
* Experience with billing systems or revenue management solutions, especially those used within the UK water industry (e.g. Aptumo or similar), would be highly desirable.
* Demonstrable experience in solution architecture, data modelling, and integration design within a Salesforce context.
* Experience working in complex enterprise environments with cloud-based ecosystems (e.g. MuleSoft, Azure, AWS)
* Proven ability to lead technical design sessions and collaborate effectively with both technical and non-technical stakeholders.
* Experience with Agile methodologies and iterative delivery models.
* Strong stakeholder engagement and leadership experience within multi-disciplinary teams.
* Familiarity with DevOps tooling (e.g. Jira, Azure DevOps, Git, CI/CD pipelines) is desirable.
* Background in industries with complex regulatory and compliance requirements would be highly desirable
* Salesforce certifications such as Platform Architect, Technical Architect, Integration Architect, or System Architect (or equivalent experience).
What’s in it for you
* We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
* Generous holiday allowance plus bank holidays
* A discretionary Bonus
* Competitive Contributory Pension
* Share-save Scheme
* Various health benefits
* Wellbeing support programmes
* A range of Group Discounts
* Cycle to Work Scheme
* Financial support services
* And plenty more!
Closing date: 24thJuly 2025
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
#J-18808-Ljbffr