IT Technician - 1st & 2nd Line Support
Camberley
£26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life Balance
Do you have exposure to offering IT support to educational establishments, either directly or through an MSP?
Are you looking for a role where you can continue developing your technical skills within a collaborative and well-resourced organisation?
This school trust is a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike.
In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure.
This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day.
This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while continuing to develop your own career in IT support.
The Role *Respond to service desk tickets within agreed timeframes
*Support installation, configuration, commissioning, and maintenance of IT systems and software
*Monitor and maintain hardware in good working order, performing basic repairs as needed
*Assist in troubleshooting and resolving IT issues to ensure minimal disruption
*Support the implementation of IT projects and initiatives
*Promote safe and secure IT use and contribute to safeguarding compliance
The Person *Experience in IT support, providing first or second line support
*Exposure to supporting educational establishments, either directly or through an MSP
*Strong technical knowledge and problem-solving ability
*Professional, proactive, and collaborative approach
*Confident working independently and as part of a team
*Eager to learn, develop, and progress technically
*Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.
We are an equal opportunities company and welcome applications from all suitable candidates