Join Our Friendly Team as a GP Medical Receptionist!
Are you an enthusiastic, supportive, and adaptable individual looking to make a difference in a patient-focused environment? We are seeking a Full-Time Medical Receptionist to join our team, working 37.5 hours per week. The role includes shifts from Monday to Friday (10:30 AM- 18:30 PM) and one in every four/five Saturdays (9:30 AM - 12:30 PM) on a shared rota system.
Main Duties of the Job
As a Medical Receptionist, you will be responsible for a variety of tasks to support both clinical and administrative operations.
About Us
We are a busy, proactive, teaching practice with a commitment to providing our diverse patient population with excellent quality care. Our very friendly team consists of 5 GPs, a Practice Pharmacist, 2 Practice Nurses, a Nursing Associate, and 12 Administrative staff.
Job Responsibilities
* Greeting and directing patients with professionalism and care.
* Managing the appointment system effectively.
* Processing and managing patient information with discretion and accuracy.
* Assisting patients with queries in person, by phone, and via email.
* Providing general office support such as filing, data entry, and handling correspondence.
* Assisting clinicians with administrative tasks, including managing paperwork and maintaining consultation rooms to infection control standards.
* Ensuring compliance with confidentiality policies and data protection regulations.
* Adhering to practice protocols and procedures.
Health & Safety: You will contribute to promoting and maintaining health, safety, and security as outlined in the practice's Health & Safety Policy.
Equality & Diversity: You will support the equality, diversity, and rights of patients, carers, and colleagues.
Training & Development: As part of your role, you will actively participate in training programs to enhance your skills and contribute to the practice's success.
Person Specification
Qualifications
* Excellent IT skills, including proficiency in Microsoft Outlook and Word.
* GCSEs (or equivalent) at Grade A-C in English and Maths.
Experience
* Prior experience with the EMIS clinical system is essential.
* Experience of working in a GP practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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