Salary: £30,000 - 55,000 per year Requirements: Strong experience with JD Edwards EnterpriseOne (E1 ERP) Background in Business Analysis Knowledge of relational databases Proficient in MS Office and SQL Excellent communication skills, with the ability to engage at all levels Responsibilities: Lead the analysis, design, configuration, and implementation of JD Edwards EnterpriseOne modules Work closely with stakeholders to gather requirements, conduct gap analysis, and recommend process improvements Carry out feasibility studies on proposed systems and third-party solutions, providing cost, benefit, and timescale analysis Design data models and identify technical solutions to improve efficiency and system resilience Troubleshoot and resolve software and hardware issues as appropriate Ensure support teams are trained and prepared prior to system go-live Manage small projects or sub-projects (up to 30 man-days) from concept through to handover, ensuring delivery to agreed quality, timelines, and budgets Develop and mentor team members in system and programming activities Deputise for the Team Leader when required Ensure systems are fully documented, tested, and reflect the latest changes Uphold department standards, procedures, and best practice at all times Ensure issues raised by users are resolved promptly or escalated where necessary Contribute to the continuous improvement of IT standards and service delivery Stay up to date with developments in IT, systems, and technology Adhere to all company policies, including health & safety, HR, and equal opportunities Technologies: ERP Hardware Support SQL More: We are seeking an experienced Technical Business Analyst to support, enhance, and develop enterprise systems in our Norwich-based team with hybrid working options. In this role, you will bridge the gap between business and IT, leading the analysis and delivery of systems in alignment with our objectives. We offer a competitive salary, extensive holiday benefits that increase with tenure, salary sacrifice perks, comprehensive health and well-being benefits, and opportunities for career development in a forward-thinking environment. Our commitment to equality, diversity, and inclusion ensures we create a supportive workplace for all. last updated 17 week of 2026