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Lettings co-ordinator

Cheltenham
Permanent
THOMAS Professional
£25,000 - £28,000 a year
Posted: 8h ago
Offer description

Are you highly organised and great with people?

Looking to grow your career within a respected, supportive independent agency?

If so, this Lettings Coordinator position could be the perfect fit.

Why You’ll Love This Opportunity

Company pension scheme

Ongoing training and development

Supportive, friendly and collaborative team

Fast‑paced role with plenty of variety

Opportunity to develop long-term career skills within the property sector

The Opportunity

We are supporting a successful, well‑established independent lettings and sales agency in Cheltenham who are seeking a proactive Lettings Coordinator to help keep their busy lettings department running smoothly.

What You’ll Be Doing

Acting as a key point of contact for landlords and tenants during applications and negotiations

Coordinating property marketing, arranging viewings, and gathering feedback

Maintaining accurate records within the lettings system and updating online property listings

Managing tenancy administration from initial enquiry right through to move‑in

Supporting with property boards, utility notifications, and ensuring compliance documentation is correct

Processing tenant applications, organising referencing, and completing Right to Rent checks

Delivering excellent customer service to landlords, tenants, and contractors

About You

You will be:

Highly organised with excellent attention to detail

Confident using property management software (training provided)

Able to work well under pressure in a fast-paced office setting

Professional, articulate, and strong in both written and verbal communication

A collaborative team player who supports colleagues

Experienced in lettings or property administration (preferred but not essential)

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality.

At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.

THOMAS Professional is acting as an agency on behalf of the client for this position.

THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.

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