Chambers London are pleased to be seeking a dynamic Facilities Manager to oversee day-to-day operations, stakeholder relationships, compliance, and continuous service improvement across multiple office locations within a high-profile corporate environment.
About the Role
The Facilities Manager will effectively manage client relationships and ensure delivery of high levels of customer care, aligned with internal service excellence principles and corporate image standards.
Responsibilities
* Effectively manage client relationships and ensure delivery of high levels of customer care, aligned with internal service excellence principles and corporate image standards.
* Operate in compliance with all company Health & Safety, Environmental, and Security policies.
* Oversee maintenance logbooks and collaborate with QHSE teams to ensure full compliance.
* Ensure all remedial actions from audits are addressed within agreed timelines.
* Serve as the primary interface for senior client stakeholders and VIPs, ensuring professional and consistent communication.
* Responsible for financial operations including budgeting, forecasting, purchase orders, and time-sensitive reporting.
* Provide absence cover across regional client offices as required.
* Manage Work Order Management systems to ensure timely creation, tracking, and closure of work orders in line with service KPIs.
* Drive continuous improvement across all facilities management (FM) service lines using best practices and a proactive approach.
* Build and maintain productive relationships with internal teams, clients, stakeholders, vendors, and service providers.
* Deliver accurate and timely monthly operational and financial performance reports.
* Ensure that Business Continuity Plans are in place, updated, and operational across all managed sites.
* Support technical teams to ensure statutory maintenance of building and plant equipment is completed in accordance with safety and SLA requirements.
* Manage and monitor third-party supplier contracts, performance, and service levels.
* Provide support for complex project initiatives and lead low-complexity or lower-spend project activities.
* Oversee the submission of weekly occupancy reports using internal systems.
* Provide administrative and operational support across regional offices during times of absence or peak activity.
* Coordinate and support internal and external audit-related activities.
* Must be able to travel twice a week to a Hampshire site
Qualifications
· Educated to degree level ideally in Facilities Management
· Minimum IOSH Managing Safely qualified
· Experience in working and supporting with project activities such as site mobilizations,
· Demonstrable operational hands on experience in Facilities Management
· Experience of both hard and soft services an advantage
· Effective communication skills and a team player
Pay range and compensation package
£60-65k + travel
Equal Opportunity Statement
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, or any other protected characteristic.