Overview
Join to apply for the ITSM Analyst role at Jordan Disposal Service/Gator Industrial.
Your new organisation is a global manufacturing business based in Bath that is growing its IT Operations function by adding an IT Service Management Analyst to the existing team. The business is focused on delivering the best service management and is looking for a candidate who embodies these traits.
In this role you will be responsible for focusing primarily on the Supplier Management, Software Asset Management & licensing side of Service Delivery. You will work with third parties, cross business functions and key stakeholders to improve the user experience, implement automation where possible, and be hands-on with platforms like ServiceNow.
To succeed in this position you will have strong experience in IT Service Management, ideally with exposure to supplier management and software asset management, and an excellent understanding of ITIL frameworks. Ideally you also possess experience of ServiceNow or similar ITSM tools along with experience of software asset management tool sets.
In return, you will receive a competitive base salary, along with a bonus and a generous wider benefits package. You will have the opportunity to work with an exciting business that is continuing to grow and to have a long-lasting impact on a critical part of the IT Operations function.
This role requires 3 days per week on site in Bath.
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Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Technology, Information and Media
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