Overview
Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Responsibilities
* Prepare the restaurant and bar for service, ensuring high standards of presentation.
* Act as a brand ambassador, delivering exceptional hospitality.
* Interact with guests, take orders, and use upselling techniques to enhance the guest experience.
* Foster a welcoming atmosphere and make guests feel at home.
Qualifications
* Contagious enthusiasm and sincere desire to create memorable guest experiences.
* A natural ability to engage with others and a genuine passion for the hospitality industry.
* Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
* The ability to remain calm and composed in high-pressure situations.
* A self-starter with the capability to work independently without supervision.
* A positive outlook and approachable demeanor that exudes warmth and professionalism.
* A willingness to learn and a desire to develop within the role.
* An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
Careers & Company
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
Benefits
* Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and holidays.
* Eye care
* Free legal & money advice
* Counseling sessions
* Hospital & death benefit plans
* Cycle to work scheme
* Wellbeing tips and support fitness videos
* Recipe ideas
* Advice on keeping active and healthy living
* Wellbeing podcasts and TV
* Breathing exercises
* 24/7 advice and support line
* Team reward & recognition
* Free meals on duty
* Free parking
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