NPD Manager – Job Description
Reporting to: R&D Manager
Location: Winchester
Department: R&D
Purpose
The purpose of this role is to help deliver the company’s mission by:
*
Creating a great place to work
*
Bringing delight to customers through innovative product development
*
Supporting positive contributions to both local and global communities
*
Sourcing ingredients ethically
*
Operating sustainably
Role Overview
As NPD Manager, you will play a key role in developing and improving products, managing NPD and EPD projects from concept through to launch. You will lead the day-to-day delivery of development activity, coordinate cross-functional collaboration, and contribute to continuous improvement across processes and procedures.
Key Responsibilities
Health & Safety
*
Comply with all Health & Safety legislation and internal procedures relevant to the role
*
Identify and report any issues or concerns
Product Development
*
Lead and manage NPD and EPD projects in line with agreed processes and timelines
*
Develop new products from concept to production, including recipe formulation and improvements
*
Source raw materials and gather relevant information (pricing, specifications, supplier accreditation, etc.)
*
Conduct trials, create process specs, and generate sensory and technical reports
*
Carry out costings and theoretical nutrition calculations during development
*
Coordinate and communicate with Technical, QA, Supply Chain, Production, and Marketing functions
*
Maintain accurate project folders and documentation, including trial records and gate approvals
*
Ensure kitchen is well-maintained and equipment is used safely and efficiently
*
Conduct product tests such as heat shock, melting resistance, and scoopability, and compile results
*
Optimise production processes and provide support to manufacturing teams where needed
General Responsibilities
*
Promote and uphold the company’s servant leadership values
*
Contribute to continuous improvement and innovation within the R&D team
*
Work collaboratively with internal teams and external stakeholders
*
Communicate clearly via email, phone, and meetings
*
Share knowledge and celebrate best practices and high performance
Values & Culture
The company promotes a culture based on servant leadership. Desired traits include:
*
Patience and kindness in supporting colleagues
*
Humility and openness to feedback
*
Honesty, trustworthiness, and forgiveness
*
Dedication, teamwork, and a commitment to innovation