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Desktop Support Engineer - Witney, England (FTE), Witney
Client: Axiom Technologies
Location: Witney, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 48b120b05955
Job Views: 5
Posted: 12.08.2025
Job Description:
Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.
We are seeking a capable resource to coordinate activities ranging from simple to complex. This role provides onsite/on-call assistance to end-users within the organization’s desktop environment, ensuring optimal service delivery.
IT Skills and Experience
* Experience with troubleshooting computer OS and peripherals
* Handling different PC operating systems (Windows 7/8 and 10)
* Performing hardware and software installations (understanding deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office installation and troubleshooting
* Excellent customer service and interpersonal skills
* Experience supporting various technologies and services in the field
* Advanced troubleshooting skills across Windows, Apple, and virtual OS
* Ability to manage time and resources effectively under pressure
Who You Are
* Reliable transportation
* Flexible schedule and availability for on-demand work
* Resilient with conflict resolution skills
* Effective communicator in both oral and written forms
* Customer-oriented and calm under pressure
* Self-motivated and able to work independently or in teams
Personal Attributes
* Knowledge of infrastructure support
* Strong analytical and problem-solving skills
* Highly organized and detail-oriented
* Excellent customer service and communication skills
* Passionate about quality delivery
* Ability to work independently and collaboratively
* Innovative and proactive
* Appreciation for simple, elegant solutions
* Discretion with confidential information
Technical Knowledge
In-depth knowledge of:
* Microsoft Office applications
* PC/Laptop hardware
* Peripherals including printers
Basic knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications
At least one of the following:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) in desktop
* Microsoft Office Specialist (MOS) Certification
Experience in a similar role
* Minimum 3 years of relevant experience
* Willing to travel 10-20 miles as required
Next Steps
If you're ready for your next challenge, please send your resume to the provided contact.
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