Tenant Liaison Officer required to work in Sheffield on a Retirement home where some flats are being refurbished.
Ideally, you will be an experienced Tenant Liaison Officer with a background working in either Social Housing or with vulnerable adullts/elderly as you will be coordinating temporary accommodation whilsts the flats are being upgraded. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.
Job Role Includes:
* Deliver clear and effective communications to customers and residents about the nature and scope of works.
* Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
* Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
* Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.
* Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.
Essential: Driving Licence, own transport, previous experience/similar job role
Benefits
* £14 - £15 per hour PAYE inclusive of holiday pay
* Monday to Thursday 8:00am - 4:30pm Friday 8:00am - 3:30pm
To Apply
Please apply via CV or call Aran/Danielle/Madison a call on 07753 497508 or 01142130900 for further details or to apply!
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