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JOB BAND: D
CONTRACT TYPE: Fixed-term Contract
DEPARTMENT: Technology Group
LOCATION: London Broadcasting House – Hybrid 1 day a week
PROPOSED SALARY RANGE: £60,000 - £70,000 + London Weighting £5,319 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
PURPOSE OF THE ROLE
Are you ready to step into a role where your expertise can directly impact the future of HR technology at the BBC?
We’re looking for a skilled SuccessFactors Technical Lead to support and enhance our existing landscape, with a primary focus on Recruitment and Onboarding modules.
As a crucial member of our Business-As-Usual (BAU) change delivery team, you’ll play a pivotal role in ensuring the platform’s design, user experience, and configuration align with BBC policy and guidelines. You will guarantee that our configurations are not only fit for purpose but also meet business requirements while overseeing robust testing and ensuring a seamless transition into BAU support.
Bring your technical proficiency in SF Recruitment Management, Recruitment Marketing, Onboarding and Integration to lead design discussions with confidence and collaborate effectively. Reporting directly to the SuccessFactors Product Owner, you’ll be part of a dynamic environment where your contributions will drive meaningful outcomes.
If you’re ready to make your mark in one of the most iconic organisations in the world, we’d love to hear from you!
WHY JOIN THE TEAM
Join a fast-paced, high-impact team driving strategic HR transformation at the BBC. Our SuccessFactors Product Team thrives on complexity and creativity, developing smart solutions in a dynamic tech landscape. As part of the wider Corporate Systems team, you’ll gain exposure to the full change lifecycle and broader infrastructure—perfect for problem-solvers who think beyond the brief. You’ll collaborate with skilled professionals, tackle meaningful challenges, and contribute to work that supports the organisation at scale.
YOUR KEY RESPONSIBILITIES AND IMPACT:
• Extensive experience in SuccessFactors Recruitment Management, Recruitment Marketing, and Onboarding 2.0 implementation, including Reporting, Integrations, Data migration, Testing, and Knowledge transfer; certified in RCM, RMK and Onboarding 2.0 with hands-on configuration.
• Involved in 2-3 full end-to-end SuccessFactors recruitment implementations, including SAP HCM integrations, with experience working client-side.
• Confident in leading presentations and solution design
• Proven decision-making skills to evaluate technical trade-offs, prioritise effectively, and adapt communication between technical and business stakeholders.
• Responsible for ensuring systems design and architecture meet non-functional requirements in security, data requirements, accessibility, performance, and compliance.
• Skilled in creating and managing test scenarios to cover wide-ranging processes and functionalities; proficient in using test tools for defect tracking and resolution.
• Collaborates with business process owners and stakeholders to gather requirements, champion best practices, and deliver tailored system solutions.
• Strong expertise in working with implementation partners and vendors, ensuring functionality, integrations, and contractual obligations are met and challenge designs that are not fit for purpose.
• Managing SuccessFactors bi-annual releases and liaising with the business to drive feature adoption
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
• Proven SF Recruitment, Recruitment Marketing and Onboarding technical implementation experience
• Strong technical background with the ability to own, test and manage technical changes to deployment
• Confident to produce compelling rationale and present this to stakeholders
• Highly driven to focus on delivering change on-time and passionate about the product
• Analytical thinker with excellent problem-solving skills.
• Strong Communication is critical in the business facing role
DESIRED BUT NOT REQUIRED:
• Knowledge of key technologies (APIs, SFTP, CPI, PIPO)
• Knowledge or experience of working with media organisations
• Highly driven to exceed expectations and deliver exceptional results.
• Demonstrable experience of leading in a complex project delivery and BAU change, incident and problem management in the SuccessFactors landscape
• Pushing for use of standard processes and configuration to reduce complexity, improve the UX, ensure adoption and engagement and enable efficiency for all teams areas involved
If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
Information at a Glance
This is your BBC
At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.
Find out more about the BBC
Life at BBC
Here you will benefit from:
• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.
Benefits may vary if you are joining on an FTC basis.
Learn more about life at the BBC and our values in our candidate pack.
Candidate pack
You belong
We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.
We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Find out more about diversity, inclusion and belonging in our strategy below.
Diversity, inclusion & belonging strategy
Disability confident
We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we’d be happy to discuss: reasonable.adjustments@bbc.co.uk
BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
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