About the Role:
As the Response Counselling Manager, you will provide clinical supervision, ensure the delivery of high-quality mental health services, and support the professional development of your team. You will play a key role in the strategic growth and enhancement of our services, ensuring we continue to meet the needs of the young people we serve. You will oversee the coordination of counselling and drop-in services, ensuring seamless support for young people accessing our services.
This role contributes to the strategic planning and development of the Response Counselling and Drop-In services, identifying opportunities for growth and improvement. You will also be responsible for ensuring compliance with all legal and regulatory standards, maintaining a safe and confidential environment for safeguarding young people.
About the Candidate:
You will hold a relevant qualification in counselling at level 5 or above with proven experience in managing mental health services, preferably with a focus on youth counselling or similar settings. The successful candidate will be a strategic thinker with strong leadership and team management skills, capable of motivating and supporting a diverse team.
You should have extensive experience in providing clinical supervision and working with moderate to severe mental health cases. Excellent communication and interpersonal skills are essential, with the ability to engage effectively with young people, staff, and external stakeholders.
This position requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at: https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment
If you are already a Wirral Council employee, we are committed to supporting your growth and development within the organization. For more information on internal opportunities and support, please contact us via email.
If you are a Wirral resident, unemployed, or need assistance with your application, please contact Involve Northwest’s employment and skills team at emailprotected or call 0151 644 4500 or 0151 652 4349.
Working at Wirral:
Our values are reflected in our everyday actions. We prioritize staff wellbeing, recognize and reward achievements, and invest in our people. Benefits include staff discounts, a generous pension scheme, immediate life cover, ill-health protection, flexible and hybrid working, family-friendly policies, and a starting annual leave of 28 days plus public holidays.
We foster an inclusive, engaged culture where every voice is valued. We embrace diversity and support an inclusive environment where everyone can thrive. If you require accommodations during the recruitment process, please contact us at emailprotected.
Note: Employees in redeployment or who have left under EVR or VS schemes are considered in accordance with council policy. Applications are accepted until midnight on the closing date; the vacancy may close earlier if sufficient applications are received. Applications must be submitted through the official Jobs page after registration. We do not accept CVs from recruitment agencies unless explicitly stated.
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