Job Description
Customer Service Coordinator\n Northampton\nMat Cover\nFull-time\n£30,000\n\nAre you a customer service professional with a knack for managing technical enquiries, order requests and problem solving?\n Would you like to be part of a tight-knit team focused on seamless service delivery and customer satisfaction?\n\nWe have a brilliant opportunity for a dedicated Customer Service Coordinator. You will be joining an established marketing leading company and form part of their technical support, project and customer care team.\n\nThe ideal candidate will have previous experience within customer service, and preferably some form of parts, warranty, inspection and maintenance enquiries, and some experience within a sector such as construction or engineering. This role is fully office-based and primarily dealing with queries via telephone and email.
Access to own vehicle/driving licence is essential due to office location. This is a contract to cover maternity leave but due to business volumes it is likely this will become a permanent role.\n\nIf you thrive in a dynamic environment and have proven experience in customer care & coordination, we would love to hear from you!\n\nDuties and responsibilities for the Customer Service Coordinator role include:\n\nOffer a high level of customer service to existing clients\nHandle requests via phone and email relating to warranty, inspection o...