We are looking for an enthusiastic and well organised Specialty Administrator Assistant to join our Urology team at Yeovil District Hospital. This is a key role supporting the smooth running of our clinical services by providing high quality administrative and typing support. This role is ideal for someone with strong communication skills, good attention to detail, and the ability to work flexibly in a busy and fast paced environment. You'll be a valued member of the team, helping us deliver safe, timely and effective patient care. If you are organised, compassionate and enjoy working as part of a team, we would love to hear from you.
Main duties of the job
Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
* Minimum of 5 GCSEs including English Language and Maths or functional skills
* In-house training or vocational level 2 or equivalent level of experience
Experience
* RSA/OCR III or equivalent typing/word processing including audio typing
* Experience of dealing with customers / patients
* Evidence of prioritising workloads/good time management
* Proven experience of working well as part of a team
* Previous secretarial experience
* Experience of working in a healthcare setting/previous experience of NHS administration processes
Additional Criteria
* IT literate, including recent experience of using Microsoft Word, Outlook and Excel
* Working knowledge of administrative procedures and systems
* Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,465 to £24,465 a yearMaternity leave cover
#J-18808-Ljbffr