A premier hotel collection in East Grinstead is seeking a Guest Services Manager to lead the guest service experience. The role involves completing Duty Management shifts, ensuring all departments are staffed appropriately, and resolving guest complaints to enhance guest satisfaction. Candidates need operational hotel experience and a warm, approachable demeanor. This position offers a competitive salary of £27,500 per annum plus benefits including holiday increases and discounts on hotel stays and spa services.
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