Helicopter Operations Manager
Location: Biggin Hill
Salary: DOE
Job Type: Full-Time
Our client is seeking an experienced and highly organised Helicopter Operations Manager to oversee and coordinate all aspects of helicopter ground operations. This is a key operational role, responsible for ensuring safe, efficient day-to-day operations, leading a high-performing team, and delivering an exceptional service to clients while maintaining full regulatory compliance.
Key Responsibilities
Act as the primary point of contact for clients, ensuring excellent customer service and handling all operational enquiries.
Coordinate and manage helicopter flight bookings, ensuring efficient scheduling and utilisation.
Oversee daily ground operations, including aircraft handling, logistics, and coordination with flight crews.
Lead, manage, and develop the ground operations team, including training, performance management, and day-to-day supervision.
Coordinate charter helicopter operations, liaising with clients, pilots, and internal teams to deliver a seamless service.
Ensure all operations comply with aviation regulations, company policies, and safety standards.
Proactively identify and resolve operational issues to maintain service quality and client satisfaction.
Act as a key liaison between clients, ...