We are seeking a highly organised and detail-oriented individual to join our team as a Business Support Assistant. This role is important to the smooth functioning of our daily operations and requires a proactive and resourceful professional. Key Responsibilities: Documentation and Data Management: Assist in the preparation and organisation of documents, reports, and presentations. Maintain accurate and up-to-date records and databases. Ensure confidentiality and security of sensitive information. Manage timesheets for the operational teams. Take part in system testing following training. Assist with internal audits. Scan hard copies of documentation and ensure they are added to the correct folders. Coordination and Communication: Coordinate meetings and events, including scheduling and following up. Minute take during high-level meetings and send out actions to the relevant team members. Facilitate communication within the team and with external stakeholders. Collaborate with different departments to streamline processes and enhance overall efficiency. Assist with the organisation of internal work events. Ensure office literature is updated as required. Administrative Support: Provide comprehensive administrative support across the business. Manage and maintain calendars, schedules, and appointments during projects. Handle incoming calls, emails, and other communications with professionalism and efficiency. Update Microsoft Planner with additional tasks as required. Key measures & targets: Accuracy of system data entry Efficiency of goods receive notes scanned into the system Meetings scheduled promptly Actions updated on Microsoft Planner Quarterly events scheduled for the team Key relationships: Quality Supervisor Marketing & Quality Manager BCS Management Team Quality Team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Excellent administrative and organisational skills Computer literate essential Excellent attention to detail Strong written and verbal communication skills Desirable Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) Proactive and resourceful problem-solving skills Educated to A Level or above