We are currently recruiting on behalf of a well-established client based in Warrington, Appleton Thorn, a leading independent next-day or scheduled delivery services provider for parcels and freight. We are looking for a motivated and experienced Transport Administrators/De-brief Clerks to support and oversee key aspects of the daily transport operation. This is a pivotal role that goes beyond general administration — ideal for someone with a solid background in transport or logistics who is ready to take a step up in responsibility. You will be supporting the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes. This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company. The position could lead to a permanent employment for the right candidate. Available Shifts: Monday to Friday 06:30 am to 15:30 Monday to Friday 10:00 am to 19:00 Pay Rate: £12.21 p/h Key Responsibilities: * Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team. * Monitor driver performance and delivery progress throughout the day. * Ensuring all driver non-compliances are investigated & escalated accordingly. * Use of the company software to monitor performance supporting with on the road issues as required. * Act as first point of contact for drivers, addressing route queries and delivery issues. * Ensuring all returned items are returned as per SOP. * Assist in investigating delivery discrepancies or failures * Completion of Ad-hoc de-briefs as & when required. * Daily download of handheld scanners ensuring the condition of the any faults are reported. * All returns are coded correctly. * Completion of Ad-hoc vehicle audits. * POD & address data entry. * Maintain accurate filing systems and records for audits and reporting. * Provide general administrative support as required. What we are looking for: * Proven experience in a transport or logistics administration role (essential) * Strong organisational skills with the ability to multitask and prioritise workload * Confident communicator – both verbal and written * Strong problem-solving and analytical thinking * Ability to work independently and take initiative * Comfortable liaising with drivers and operational staff in a fast-paced environment * Proficiency in Microsoft Office and transport/logistics software systems The Offer: * Full-time, ongoing work with long-term prospects * Supportive and professional working environment * Opportunity to develop transport and supervisory skills This is an excellent opportunity for someone with a solid transport admin background looking to grow with a company. If you're ready to step up and play a central role in a busy transport operation, we want to hear from you! Job Types: Full-time, Temp to perm