Overview
We\'re looking for a passionate and dedicated person to join us as Manager at our Chocolate Shop and Café in Easingwold. This is an exciting opportunity to lead a small, friendly team, oversee the day to day running of the shop and café, drive sales of our handmade chocolates, and help us continue to grow as a place where customers feel welcome and supported.
Our previous manager built wonderful connections with customers, staff and trainees, and we\'re looking for someone who can continue that great work, bringing fresh ideas, supporting the team, and showcasing the amazing artisan chocolates created at Park House Barns.
In our shop and café, you\'ll also work alongside trainees with autism and learning disabilities who are gaining valuable experience. It\'s not just a place to buy chocolate, it\'s a welcoming community space where people come together.
Responsibilities
* Lead the day to day running of the shop and café
* Provide supportive line management to a small team
* Work alongside and support trainees with autism and learning disabilities as they gain valuable experience
* Deliver excellent customer service, welcoming visitors and share our story
* Oversee stock management, ordering and supplier relationships
* Support seasonal promotions and events with the wider Autism Plus team
* Champion our social purpose, helping customers understand the difference their purchases make
Qualifications / Requirements
* Experience in retail, hospitality or café management
* Strong organisational skills to manage stock and daily operations
* A supportive, hands on leadership style
* Passion for creating a welcoming, inclusive customer experience
* Enthusiasm for working within a social enterprise with a clear mission
Other Information
* Disability Confident employer; interview policy for applicants with a disability who meet minimum criteria
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Benefits
* 20% staff discount to use within the Social Enterprise Chocolate Factory
* Blue light discount card
* Access to join the BUPA Health Cash Plan Scheme which offers cash back on health expenses
* Access to Colleague Assistance Helpline 24/7
* Fully funded DBS to the required level for the role
* Induction Training for the role
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