Job Advert
Technical Services Manager
OUR CORE VALUES: RESPECT | TRUST & INTEGRITY | QUALITY | TALENT | RELIABILITY
The Eric Wright Group has a fantastic history. From our beginnings in construction to an award-winning group of companies, our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart. Our FM adopts a compliance first approach, we work with our clients to ensure their facilities are regulatory compliant with works carried out under a practical duty of care framework. We understand the importance for your business to have a partner you can depend on, for all your property needs all year round. We offer a 24-hour service, 365 days of the year.
The role
Are you a subject matter expert in M&E installations with a passion for asset management and project delivery? If so, this is the role for you! Taking ownership of critical plant assets across EWFM contracts, ensuring seamless operations and optimal performance. You will manage Building Engineering Services, planning replacement cycles, investigating and implementing solutions for critical equipment, and providing expert advice to Facilities Managers and Site Supervisors to enhance their technical capabilities. Your role will also involve overseeing M&E projects from inception to completion, including snagging and final sign-off. Additionally, you will play a key part in managing the supply chain, procurement, and tendering processes while ensuring all Quality Assurance standards and work instructions are kept up to date. If you're ready to take on a leadership role where your expertise drives real impact.
What you’ll be doing:
• Asset Manage all building engineering services and update CAFM
• Project Manage replacement of plant and check commissioning.
• Ensure plant and equipment are operating efficiently via site audits.
• Prepare life cycle programmes for critical assets.
• Prepare tenders for procurement of suppliers relating to M&E delivery.
• Assume strategic supplier account manager role for key technical suppliers
• Provide root cause analysis reports for critical plant failures
• Provide ad hoc technical support to the helpdesk
• Support the business development team to estimate service delivery costs for new work bids
• Complete M&E asset register for new contracts
• Support where required in the mobilisation of new contracts
• Provide broad based technical support to the Professional Services team. (M&E Services to Schools)
• Review and update all QA and work Instructions relevant to the M&E function
• Work and deputise for the EWFM compliance manager.
• Be accountable for O&M manuals.
• Accurately allocate time to contracts.
• Prepare estimates for project works.
• Review all KPIs and evidence compliance relating to M&E.
• Work seamlessly with the SHEQ to ensure business risks are adequately managed.
• lead regular tool box talks and training sessions with the wider teams.
• Review and Update Risk assessments and method statements including Safe Systems of work.
• Prepare Construction Phase plans as necessary.
About you
Aligned to our ethos and values, you will have a strong industry background in Building Engineering Services, supported by a minimum technical qualification such as BTEC, ONC, HNC, or NVQ Level 3 (or equivalent). A NEBOSH Certificate or IOSH Managing Safely qualification is essential, along with a detailed knowledge of regulations and best practices relating to Hard Services in Facilities Management, including SFG20 and CIBSE standards. Strong time management skill, decision-making abilities, and problem-solving within personal responsibility are key to this role. You should demonstrate the ability to work both independently and collaboratively as part of a team, with experience managing large, complex estate portfolios across healthcare, education, and commercial buildings. A commercial understanding is essential, along with experience in a similar field.
This role is subject to an Enhanced DBS check and you will be part of the on-call team .
In return we offer
Competitive Salary
Company car / car allowance scheme - we are working towards 100% hybrid / electric vehicles.
Enhanced annual leave starting at 26 Days + bank holidays rising with service
Learning and development - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development.
Pension — 6.5% employer contribution of your salary into your pension to help you save for the future
BUPA - optional scheme and can include your family to the scheme (50% contribution)
Company sick pay scheme - Up to 20 days full pay in a rolling 12 month period
Group Income Protection – 50% of your salary covered for 3 years for long term illness
Enhanced Paid Family Leave - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more
Company Doctor – for when you can’t get to see your own or if you have any health concerns
Virtual GP - 24/7 access for when you need to speak to a GP
EAP – Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more.
Mental Health support – through the Thrive app, approved by the NHS, provides tools, to tackle, prevent and manage common stressors such as sleep, bereavement, work issues etc. Also provides relaxation, breathing and meditation techniques and measures impact.
Savings scheme – Put aside an affordable amount for a rainy day in the future
Recognition awards – awards for long service and special birthdays
A comprehensive health and wellbeing strategy focussed on physical, emotional, financial and career wellbeing
Our Ethos
Working at the Eric Wright Group of companies is truly special. Owned 100% by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose, which means that after reinvestment in the business, our profit is donated to charity via the Trust. This ownership structure provides a high level of stability for the Group and supports longer-term commercial and charitable strategies. Our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart. The companies across the Group regularly collaborate to deliver outstanding results on bespoke projects for both public and private sector clients.
We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference in communities every day.
The Eric Wright Group is committed to safeguarding and promoting the welfare of its staff and clients and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring (DBS) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to equal opportunities, inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible.
Department EWFM Contract type Full time Hours 37.5 hours per week Salary Competitive Benefits Competitive