Salary: £24,000 - 30,000 per year Requirements: Bachelors degree in IT/Business or equivalent experience Experience in similar roles with hands-on configuration or engineering exposure Strong stakeholder management and commercial acumen in multi-entity settings Technical breadth across M365, Entra ID, Intune/Autopilot, Azure fundamentals, Teams/SharePoint, print and site networking Strong written and oral communication skills with executive-ready reporting Experience with portfolio shaping and benefits realization; RAID/dependency management Vendor orchestration and contract hygiene Highly organized and motivated with a strong work ethic and commitment to technical excellence and continued professional development Responsibilities: Act as the primary local interface with Group IT Shape, prioritize and track the local demand backlog and associated benefits and budgets with necessary approvals and Group level direction at every stage Provide hands-on support for configuration/testing across Entra ID/Intune/Autopilot, Teams/SharePoint, print (Ricoh/PaperCut), and basic network/Wi-Fi as delegated by Group IT Coordinate NetSuite (HIVE) impacts and dependencies with Group programs through Group IT governance Champion Azure cloud-first readiness and server move assessments in line with Group IT architecture and plans Embed ISO 27001/Cyber Essentials alignment, data retention and backup posture; coordinate pen tests and remediation Own service quality with the Global Service Desk/MSPs; drive continuous service improvement and problem management in line with defined service expectations Manage vendor Statements of Work (SoWs), commercials, and KPIs; ensure clean handover to Business As Usual (BAU) for all engagements and decisions Technologies: Azure Cloud Hive Support Network SharePoint Security More: We are an innovative company dedicated to delivering great solutions for our customers. Our team embodies entrepreneurial values, working collaboratively to embrace equity, diversity, and inclusion. We prioritize health and safety in all our operations, ensuring a safe and sustainable environment. We are looking for motivated individuals to join our dynamic team in a role that offers growth opportunities and the ability to impact the organization positively. last updated 11 week of 2026