Job Introduction
Are you a logistics enthusiast with a passion for precision and customer satisfaction? We’re looking for a dynamic Order Fulfilment & Transport Planner to join our team and play a pivotal role in ensuring our supply chain runs like clockwork. This role bridges the gap between order management and transport planning—capturing customer needs, coordinating deliveries, and keeping everything moving smoothly. If you thrive in a fast-paced environment and love solving problems before they arise, this could be your next big move.
Key Responsibilities
In this role, you will:
1. Process customer orders via phone, email, or digital platforms
2. Verify product codes, quantities, and delivery instructions
3. Schedule deliveries based on availability and route efficiency
4. Coordinate with planners, hauliers, and drivers
5. Track deliveries and resolve issues proactively
6. Maintain accurate data in planning or ERP systems
7. Report on volumes, performance, and transport KPIs
8. Ensure legal compliance (e.g. driver hours, weight limits)
9. Handle customer queries and escalate when needed
10. Support audit documentation
11. Drive continuous improvement
What We’re Looking For
You’ll be a great fit if you are:
12. Pragmatic and resilient
13. Clear and concise communicator
14. Customer-focused
15. Strong in numeracy and literacy
16. Skilled with planning tools
17. Collaborative and influential
18. Committed to team development and customer value
Key Functional Competencies
To succeed in this role, you should bring:
19. Knowledge of logistics systems and planning workflows
20. Experience leading centralised logistics teams
21. Familiarity with continuous improvement methods
Why Join Us?
You’ll be part of a supportive, forward-thinking team where your ideas and contributions truly matter. We offer opportunities for growth, a collaborative culture, and the chance to make a real impact in a critical area of our operations.
In addition to this rolewe also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
22. Bonus scheme
23. Enhanced holiday entitlement
24. Contributory pension scheme
25. Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
26. Access to our Employee Assistance helpline for free and confidential advice
27. Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
28. Training and development opportunities