Job description:
White Horse is working exclusively with a long-standing client to recruit a newly created role within their People & Culture function. This is an exciting opportunity to shape and deliver employee engagement and internal communications strategy within a purpose-driven organisation.
The Role
This position plays a key role in ensuring employees are informed, engaged, and aligned with organisational goals and values. You will lead on internal communications, drive engagement initiatives, and support the development of a positive, inclusive, and values-led culture.
Key Responsibilities
Internal Communications & Organisational Alignment
* Develop and deliver an internal communications strategy aligned to business objectives
* Ensure clear, consistent, and engaging messaging across all levels
* Translate strategy and priorities into meaningful employee communications
* Support senior leaders with communication planning and delivery
* Manage internal communication channels
Employee Engagement & Experience
* Design and deliver initiatives to improve employee engagement and experience
* Lead employee surveys, analyse feedback, and drive action planning
* Create opportunities for employee voice and participation
* Enhance key employee moments including development and recognition
* Promote a culture of inclusion, collaboration, and continuous improvement
Culture, Values & Behaviour
* Champion and embed company values and behaviours
* Support leaders in reinforcing organisational culture
* Develop initiatives to strengthen engagement and belonging
* Ensure alignment between culture, communications, and people practices
Learning & Development
* Develop and coordinate a learning and development approach that supports MEI’s strategic priorities, values, and capability needs
* Promote a culture of continuous learning, professional growth, and knowledge sharing across MEI
* Support the evaluation of learning activities to ensure impact, accessibility, and value for money
* Design, commission, or source learning interventions (e.g., management capability, core skills, values and behaviours)
Change & Communication Management
* Lead communication planning for organisational change initiatives
* Ensure employees are informed, supported, and engaged through change
* Provide clear updates and enable open dialogue and feedback
Employee Relations Support
* Provide guidance on employee relations matters in collaboration with HR
* Support fair and consistent handling of employee concerns
* Assist in the development and communication of HR policies
Key Relationships
* Senior Leadership Team
* HR team
* Managers across the business
* Employees at all levels
About You
* Experience in employee engagement, internal communications, and a generalist HR role
* Strong written and verbal communication skills
* Ability to translate business strategy into engaging messaging
* Good understanding of employee relations principles
* Strong stakeholder management and influencing skills
* Ability to manage multiple priorities in a fast-paced environment
Desirable:
* Experience in organisational development or culture transformation
* Familiarity with engagement survey tools
* CIPD qualification (Level 3) or equivalent
Personal Attributes
* Strategic thinker with a hands-on approach
* Strong emotional intelligence and interpersonal skills
* Adaptable, solutions-focused, and proactive
* Self-motivated with the ability to meet deadlines
* Passionate about creating a positive employee experience