You will be responsible for: Delivering excellent care and social engagement with compassion and understanding to older people in a residential and nursing setting. In particular, you will need to: • Act in a professional manner at all times • Safeguard individuals from all forms of abuse (physical, emotional, sexual, financial or otherwise) • Report any concerns about a service user or work colleague • Support residents with all aspects of their day to day living, including social engagement, activities, personal care, mobility and meal times. • Be proactive and support colleagues when dealing with difficult situations, ensuring any challenging behaviour is dealt with effectively and without injury to residents, self and others. • Ensure care plans/risk assessments are understood and adhered to To achieve these outcomes you must: • Complete relevant training as required to meet the needs of the service • Ensure all work is carried out in accordance with Charity policies and procedures as well as regulatory requirements • Complete all appropriate documentation as required by the Charity • Hold or be willing to obtain a suitable relevant qualification • Work professionally with colleagues and external stakeholders • Have good communication skills both written and verbal Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .