Job Description
Full-Time
Field-Based from Northampton
UK Driving Licence Required
We're looking for a skilled Telecommunications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK.
In this varied and customer-facing role, you'll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.
What we're looking for:
* 3+ years in UC or installation engineering roles
* Experience with Gamma Horizon and/or 8x8 VoIP
* Teams Room setups (Yealink hardware preferred)
* Understanding of contact centre features (IVRs, dashboards, agent tools)
* Confident with networking basics (VLANs, PoE, QoS)
* Comfortable working with tools to mount AV/telephony equipment
* A strong communicator with great problem-solving skills
* Full UK driving licence required
What you'll get:
1. 22 days' holiday + your birthday off (rising to 25 days in year 2)
2. NHS healthcare cash plan, pension scheme, life insurance (3x salary)
3. Staff discounts, paid volunteering time, and wellbeing support
4. Clear perso...