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Client Services Administrator Featured, Oswestry
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Client:
Location:
Oswestry, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
c52d02d8f8ee
Job Views:
3
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career.
The Role
The role of the Client Services Administrator is to provide first class client care for clients of the business.
Key Responsibilities and Outputs
* Processing of new business following all company procedures and processes
* Maintaining good relationships with all clients of the business; enhancing the profile of the Company among its client and community
* Deal with new and existing client communications and queries
* Supporting the dealing with new enquiries
* Supporting the dealing with existing client enquiries
* Supporting the development and maintenance of internal relationships to help maintain business flow and meet agreed targets
* Continuous professional development to meet personal development needs.
Nature and scope of responsibilities
The role holder will have primary responsibility for:
* Ensuring that all processes, procedures and client communications are conducive to a high standard of customer care
* Supporting the on-boarding of new clients into the business
* Maintaining existing client review communications
* Working within the Client Services team to support and deal with queries from all clients and from within the Company to a high standard, ensuring client satisfaction is maintained
* Supporting the delivery of and achievement of the client service standards
* Client continual improvement feedback communications and maintenance
* Individual workflow and task delivery.
Benefits
* Onsite parking
* Death In Service – 4 x salary
* Company Pension contribution 5%
* 20 days holiday per annum including bank holidays and increasing 1 day per year up to 25. Plus, the office is closed over the Christmas period, we do not work Christmas
This is a great opportunity to work for a fantastic financial services organisation where you will have the opportunity to develop a worthwhile career.
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