We are Cunningham. We are one of Ireland's award-winning building and civil engineering contractors with an extensive track record in delivering projects across multiple sectors in Ireland, including mission critical, healthcare, education, fit out and residential. The company has recently expanded into new markets and business sectors, particularly in the infrastructure and specialist areas and has gained a reputation as a leading and reputable contractor who delivers quality assured solutions to its wide-ranging customer base. Our people are at the heart of everything we do, and we're committed to delivering an exciting career with learning, development and progression potential. We are currently seeking an experienced and talented IT Sup port Technician to join our high performing team. REPORTING TO: IT Manager LOCATION: Based in Newry, Co Down CONTRACT TYPE: Full Time, Permanent HOURS: Monday - Friday (early finish on Fridays) ROLE PURPOSE: 1st Line IT Support As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes. Role Responsibilities To provide technical support for all hardware, software and associated peripherals/devices across 10 sites in N. Ireland/Ireland. To install, configure and maintain operating systems to agreed standards. To perform upgrades, new installations and carry out routine procedures on site infrastructure. Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults. Helpdesk Administration and Escalation, Backup, Antivirus, Office365 and IT Asset Management Administration Knowledge, Skills & Experience Required 3rd level education and a background within a similar IT Support environment. Office 365 Desktop App's (Word, Excel, Outlook etc.) Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint Experience of Windows Server including active directory, group policy and HyperV Good communication required with excellent written and verbal skills. Full Driver's license Benefits As part of the Cunningham team, you will be offered the following employee benefits in addition to your market leading salary: 31 days Annual Leave Life Assurance Policy Pension Scheme Employee Assistance Programme Flexible Working Policy Wellbeing Events Company Occupational Health Social Events Team Development Days Ongoing Training & Development Bespoke career pathways Support for Chartership Pathways State-of-the-art office facilities On-Site Car Parking Professional Membership Support Branded clothing To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.