Job Summary:. The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained... Key Responsibilities:. Supervise and coordinate day-to-day activities on the sales or operations floor.. Lead, motivate, and coach staff to meet sales targets and performance goals.. Ensure excellent customer service by addressing customer concerns and resolving issues promptly.. Monitor inventory levels and coordinate with stockroom for replenishment.. Enforce compliance with health, safety, and company policies.. Oversee floor layout, product displays, and merchandising standards.. Handle staff scheduling, shift management, and attendance.. Conduct regular performance reviews and provide feedback and training.. Act as the point person for escalations during assigned shifts.. Assist in sales reporting, audits, and other administrative tasks as needed.. Qualifications:. 3+ years of experience in retail business.. Strong leadership and interpersonal skills.. Excellent communication and conflict resolution abilities.. Ability to multitask and remain calm under pressure.. Proficient in using POS systems, MS Office, and inventory management tools.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: 11AM - 02AM
About Pepe's:
Welcome to Pepe’s Piri Piri, home of delicious, freshly grilled chicken bursting with bold, spicy flavor! Whether you like it mild, medium, hot, or extra hot, our legendary Piri Piri marinade is sure to satisfy your cravings.
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