Job Title:
Aircraft Presentation Commercial Director – UK & Ireland
Reporting to:
Chief Commercial Officer UKI
Function:
Commercial / Aircraft Presentation
Location:
Remote, UK & Ireland (hybrid with station visits)
Purpose of the Role:
To lead the commercial strategy, growth, and relationship management of Aircraft Presentation services across UK & Ireland, ensuring profitable contract delivery, innovation, and alignment with client expectations.
Responsibilities
Key Responsibilities:
* Commercial Leadership & Strategy
* Define and deliver a regional commercial strategy aligned to company targets and market opportunities.
* Own the commercial performance of Aircraft Presentation services across the UKI region, including revenue, margin, and growth KPIs.
* Lead business reviews and financial performance updates, highlighting opportunities and risks.
* Client Relationship Management
* Build and maintain strong relationships with existing and prospective airline clients.
* Act as the key commercial contact for Aircraft Presentation clients, ensuring service levels are met and exceeded.
* Regularly engage with client stakeholders to identify needs, upsell opportunities, and build long-term partnerships.
* Tendering & Negotiations
* Lead or support tender submissions and re-bids for new and retained business, ensuring competitive pricing and compelling proposals.
* Oversee pricing models, rate cards, and contractual terms to drive sustainable and profitable growth.
* Negotiate and finalise commercial agreements alongside commercial account owners, in collaboration with legal, finance, and leadership teams.
* Cross-Functional Collaboration
* Partner with Operational Delivery and QHSE teams to ensure contract requirements are translated into operational plans.
* Provide commercial guidance for new service implementations and change management initiatives.
* Monitor service performance data and initiate improvements where commercial value is impacted.
* Market Intelligence & Innovation
* Analyse industry trends, customer behaviours, and competitor activities to inform strategic decisions.
* Identify and promote innovative service offerings and solutions that enhance value for clients and differentiate Swissport.
* Contribute to the long-term development of the Aircraft Presentation product suite.
Qualifications
Required Skills & Experience:
* Extensive experience in aircraft presentation services, operationally or commercially.
* Extensive commercial experience in aviation, outsourcing, or facilities services.
* Demonstrable success in growing service lines and managing complex, multi-client commercial portfolios.
* Strong commercial acumen, including financial modelling, pricing, and bid management.
* Outstanding communication, stakeholder engagement, and negotiation skills.
* Ability to operate strategically and tactically within a fast-paced, performance-driven environment.
Core Competencies:
* Strategic thinker with strong business development instincts
* Collaborative and influential, with strong internal and external relationship-building skills
* Results-driven with a focus on margin, efficiency, and client value
* Commercially astute and innovative mindset
* Resilient, self-motivated, and adaptable in a dynamic environment