Department: Administration Location: Plymouth Compensation: £25,000 - £28,000 / year Description New Client Growth Advisor SSG Who we are At SSG we inspire people and businesses to work safely and sustainably through the provision of training, consultancy, advisory and assessment services. Our services cover quality, health, safety, the environment, employment law and HR. We have accumulated a vast amount of experience since SSG was established over 25 years ago. This helps us deliver a diverse range of courses and services to help companies overcome challenges in ensuring compliance in the workplace. Part of the Celnor Group Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. Job details This role is central to the day-to-day success of the business and contributes directly to operational performance and customer outcomes. As a New Client Growth Advisor, you will be responsible for generating new business and leads for SSG, working closely with colleagues across the business to ensure high standards of delivery, compliance and continuous improvement. This is a hands-on role suited to someone who thrives in a fast-paced environment and enjoys taking ownership, solving problems and making a tangible impact. What you will do Maximise opportunities for sales arising from every phone call you make. Achieve sales targets and KPIs. Engage with sales initiatives identified by the sales, marketing and leadership team. Generate new sales opportunities through outbound calls and email activity. Proactively identify and convert sales opportunities from digital marketing campaigns. Track and engage with prospects who interact with our website, content, or campaigns, ensuring timely and personalised follow-up. Actively use LinkedIn to research prospects, initiate conversations, nurture relationships, and generate qualified leads. Book qualified meetings for our ADVISOR membership and Training services. Consistently apply consultative sales techniques to understand client needs and position appropriate solutions. Work collaboratively with internal teams and stakeholders Contribute to continuous improvement, compliance and quality standards Who you are You are an experienced and motivated professional who brings a practical, solutions-focused mindset. You will ideally have: Proven experience in an outbound phone-based sale role. The ability to self-manage a demanding workload whilst remaining focussed on the task in hand. A high level of care to act as an effective team player with drive, energy and passion to motivate self and fellow team members. Excellent communication skills - both written and verbal - and attention to detail. Good administration and IT skills. A general ability to understand the bigger impact on the business and identify opportunities for growth, innovation and improvement as part of a motivated team. Strong organisational and communication skills A high level of attention to detail and accountability The ability to manage priorities effectively in a dynamic environment A collaborative approach and a commitment to doing things the right way Join us You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. Benefits Employee referral scheme Long service awards Additional annual leave Holiday purchase scheme Company sick pay Free onsite parking Internal wellbeing support Employee Assistance Programme for you and your immediate family Opportunities for growth through formal and informal training Development programmes for people leaders Salary sacrifice options On-site electric vehicle charge-points (contribution applicable) Regular team activities and social events The knowledge that you are working for an employer with strong values and high aspirations. Important information Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.