The Modern Workplace Platform Consultant will work to provide technical oversight to Projects, Programmes and BAU maintenance activities. They will be a productivity and collaboration specialist, as an expert with messaging and migration.
This is a hybrid flexible role with some travel to the London office as/when required.
The Role
* Provide Technical oversight to Programmes, Projects and BAU maintenance activities.
* Plan, document and implement small changes where appropriate.
* Provide detailed review of upcoming releases\patches and major platform\component updates.
* Good communication and excellent documentation skills
* The ability to work under pressure in a fast-paced environment and use your initiative and experience based on industry best practices.
* End to end process management
* Work as part of a collaborative modern workplace team to provide resource engineering duties in conjunction with partners to relevant projects.
* Highlight opportunities to improve/evolve service and technology platforms
* Assist with testing and validation of changes and/or deployments where necessary.
* Provide 3rd line support where appropriate & act as a mentor to others within modern workplace
* Support wider IT functions with technical knowledge and experience where required
* Work with the head of modern workplace & relevant teams as an SME
* Demonstrate a customer obsessed mind-set when evaluating solution options and platform improvements.
* Work with the customers internal IT & corporate processes in order to ensure successful delivery
Experience & Skills:
* Document management experiencing using platforms such as SharePoint & OneDrive
* Microsoft Exchange 2016,2019 in a co-existence/hybrid model with exchange online
* Migration experience: Migrating mailboxes away from exchange on premise to exchange online utilising native & third party products. Tenant to Tenant Migration experience using native or third party products
* Familiarity with security & compliance records such as DMARC/DKIM/SPF.
* Familiarity with messaging protocols used within the messaging platform, such as Autodiscover, DNS etc
* Familiarity of knowledge of MFA and SSO technologies
* Working knowledge of data retention practices such Microsoft Purview
* Strong knowledge with productivity & collaboration tools such as Microsoft Office suite including: Outlook, Teams, Viva, Forms.
* Working knowledge of PowerAutomate/Power BI
* Strong knowledge of Enterprise Social Media such as Microsoft Viva, Meta Workplace etc
Why Join Bell
* We prioritise internal development opportunities and offer access to our Udemy training platform
* Flexible remote working and a supportive environment for varying personal circumstances
* A diverse and inclusive work culture
* Modern vibrant workplaces
* Company pension
* Cycle to work scheme
* And much more!
Protecting your privacy and the security of your data is a longstanding top priority for Bell Integration. Please consult our Privacy Notice (click here) to know more about how we collect, use and transfer the personal data of our candidates.
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