Overview
An exciting opportunity has become available to work within Customer Care in the Bereavement Services department. The position is full time, 37 hours per week, over Monday – Friday, working shifts of 8am-4pm.
Responsibilities
* You will provide reception, clerical and administrative support within the Bereavement Services team and ensure that administrative processes related to the work of the team are effectively and efficiently delivered.
* You will deliver a high standard of service, with the utmost compassion and dedication to the people of Cheshire East and surrounding areas, working effectively with IT to ensure compliance with legislation and accurate record production.
* The role is diverse with no one day the same. For more information on the role please view the "In this job you will" section within the attached job description specification document.
Essential and desirable criteria
* Empathy, compassion and a willingness to go above and beyond
* A high level of interpersonal skills
* The ability to converse at ease with our external customers, ranging from Funeral Directors to individuals and families
* A flexible approach to work
* Understanding of IT software such as a range of Microsoft 365 products and an ability to adapt to new systems
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
What we offer
* Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
* Purchase of annual leave – You can purchase up to 10 extra days of annual leave each year (Pro-rata for part-time staff)
* Salary sacrifice green car scheme - Lease a brand-new electric or hybrid car through our salary sacrifice scheme with no credit checks, no deposits, and significant savings on a three-year lease
* White goods salary sacrifice scheme - Purchase home and electronic items through our salary sacrifice scheme
* Enhanced public pension - Career average pension with contributions built at a rate of 1/49th of your yearly pensionable pay
* Cycle to work scheme - Save on bikes and safety equipment through Tax and NI savings
* Employee assistance programme - Free and confidential support for work and personal life
* Discounted gym membership - Corporate rates for Everybody Leisure across facilities, with various activities
Join us and experience a workplace that truly values and supports you!
Applicants should ensure all sections of the application form are completed as failure to do so will result in their application being rejected.
For more information about the job please contact the Hiring Manager, Darcie Howard, at darcie.howard@cheshireeast.gov.uk
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