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Crisis resolution and home treatment team manager

Rochdale
Pennine Care NHS Foundation Trust
Team manager
Posted: 11 March
Offer description

Job overview

We are looking for a highly skilled and experienced Mental Health Practitioner to manage and lead the Rochdale Crisis Resolution and Home Treatment Team (CHTT). This post will be an exciting role for an individual who has proven management potential and a genuine desire to influence and lead clinical practice and service development within the crisis mental health pathway, working towards achieving compliance with CORE Fidelity.

This exciting opportunity is suitable for a Registered Mental Health Practitioner with recent experience in an acute mental health setting at Band 6 or above. You should enjoy working within a busy and challenging environment, and must be able to work effectively under pressure. You will have a sound knowledge of mental illness and therapeutic interventions and be competent in independent mental health assessment.

The CRHTT Manager is responsible for leading a multi-disciplinary team to deliver high-quality, community-based alternatives to hospital admission for individuals experiencing acute mental health crises. The role includes facilitating early discharge from inpatient wards, overseeing extended assessment and support services (including out-of-hours provision), and ensuring the service operates in line with local and national policies.


Main duties of the job

The successful candidate will need to show good role modeling and strong clinical leadership skills by promoting a supportive and compassionate
approach to service users. The post holder must be an expert practitioner, and a source of expert advice to the CRHTT with overall responsibility for service users supported by the CRHTT and operational management of the multidisciplinary team on a day-to-day basis.

Your aim will be to improve patient experience utilising up to date knowledge and systems to accurately assess presenting clinical risks and
needs. The post holder will be competent and confident in positive risk taking and will support other mental health practitioners to develop skills in positive risk taking that will promote service user autonomy and avoid admissions which are not supported by clinical need. The post holder will
work to reduce admissions through development of effective gatekeeping processes.


Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport, and Tameside.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.


Detailed job description and main responsibilities

Main Duties and Responsibilities


• The provision of effective clinical leadership and operational management of the Crisis Resolution Home Treatment Team.
• To act as a senior point of contact for service users, their relatives and carers. The post holder will experience some high expressed emotions at times and be able to manage severely challenging behaviours.
• To lead on the formulation of staff off duties to ensure the most effective use of resources in relation to service user need and team activity.
• To lead on the monitoring of all staff sickness, in accordance with Trust
policies.
• To ensure that all staff follow the guidelines identified in the Trust and
National policies.
• To participate in the investigation of service user complaints, as per Trust Complaints procedure, aiming to settle complaints with local resolutions at team level. When unable to do so, to escalate as required.
• To assist in ensuring that all clinical equipment is correctly maintained and that all appropriate staff are competent in its correct application.
• To deputise for the Service Manager in their absence when requested.
• To participate in business planning service reviews and meetings when
required with the commissioners.
Financial Responsibilities
• To act as authorised signatory and responsible for a delegated budget.
• Signatory for staff expenses and payment of nurse bank.
Clinical Responsibilities
• Ensure compliance with all clinical requirements across the Crisis Resolution Home Treatment offer including assessment, care planning, provision of interventions and reviews in accordance with local and national policy and guidelines.
• To be responsible for ensuring that staff are adequately trained to utilise and manage the clinical data recording system (PARIS).
• Promote the Mental Health Act / Mental Capacity Act Codes of Practice and ensure compliance with procedures and documentation.
• Review practice regularly and implement any necessary changes in line with evidence based practice.
• Take responsibility to maintain the standards for the team base environment using Health and Safety and infection control standards




Person specification


Education/Qualifications


Essential criteria

* First level registration (RMN)
* Appropriate post graduate diploma or post registration equivalent.
* Evidence of Continual Professional development
* IT Literate
* Preparation for mentorship


Desirable criteria

* Educated to degree level
* Accredited skills training
* ECDL
* Trained to deliver psychosocial interventions


Experience


Essential criteria

* People management experience
* Substantial experience of working in a health or social care setting.
* Experience at Band 6 and evidence of appropriate clinical management experience.


Desirable criteria

* Experience of working in a range of mental health settings
* Previous experience of working in a home treatment service


Knowledge


Essential criteria

* Good understanding of Mental Illness.
* Knowledge of treatments and interventions appropriate for individuals with acute mental health needs
* Ability to demonstrate working knowledge of the Mental Health Act and CPA process.
* Knowledge of current policy and guidance in relation to the development of Mental Health Services.
* Understanding of confidentiality and data protection issues.


Skills


Essential criteria

* Ability to manage and implement change
* Ability to provide leadership to the clinical team and work within a management team framework
* Ability to supervise and support qualified and unqualified staff in relation to managing complex clients
* Ability to manage staff and work with HR to manage disciplinary matters
* Ability to supervise staff, set standards, monitor performance and enable staff to personally develop
* Ability to provide a high level of professional expertise in the care of clients with complex needs.
* Ability to manage high expressed emotions and severely challenging behaviours
* Ability to provide appropriate education and training to qualified and unqualified staff as appropriate.
* Good verbal and written communication skills, with emphasis on complex and sensitive information
* Ability to complete the appropriate documentation.
* Good social skills and have a positive attitude within the team and when dealing with service users, staff, carers, visitors and the public.
* Ability to undertake a full range of physical interventions e.g. moving and handling to support people’s personal care needs and MVA
* Ability to demonstrate effective time management and disciplined self organisation
* Ability to value diversity and respond constructively to discriminatory behaviour
* Ability to manage difficult conversations


work related cirumstances


Essential criteria

* Ability and willingness to work within the 24-hour shift system, including day and night shifts.
* Ability to work unsocial hours including evenings and weekends
* Ability to deal with verbal aggression.
* Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
* Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
* Appointments to regulated and controlled activities require an enhanced DBS disclosure.

📝 Application support - We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.

🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the

📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:

* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.

If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

🚀 Once Checks Are Complete -

The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

📣 Additional Information -

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.

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