Receptionist/concierge

Reading (Berkshire)
Temporary
Office Angels
Receptionist
Posted: 1 June
The role

Receptionist/Concierge - Reading


Job Title: Receptionist/Concierge


Location: Reading


Contract Type: Temporary


Pay Rate: £13ph


Start Date: June 1,



Are you a friendly, organised, and proactive individual with a passion for customer service? Our client is seeking a dynamic Receptionist/Concierge to create a welcoming atmosphere. If you thrive in a vibrant environment and enjoy building community connections, we want to hear from you!



Key Responsibilities:



  • Ensure communal areas and available apartments are always well-presented and inviting.

  • Act as the first point of contact for residents, addressing maintenance issues and requests promptly.

  • Report building issues to the relevant team members to ensure swift resolutions.

  • Provide exceptional customer service, creating a warm and friendly environment.

  • Organise and coordinate tenant services through third-party providers and in-house initiatives.

  • Communicate important information effectively across various channels.

  • Foster a sense of community by organizing events and innovative communication strategies.

  • Conduct regular inspections of communal areas and apartments to maintain high standards.

  • Manage contractor appointments and log maintenance issues to meet service levels.

  • Complete check-in and check-out reports, ensuring accurate deposit returns.

  • Ensure compliance with health and safety statutory requirements throughout the development.



    • The Ideal Candidate



  • Previous Front of House/Corporate Reception/Concierge experience



  • Positive, can do attitude

  • Ability to think on your feet and make considered decisions

  • Outgoing, warm and friendly personality

  • Organised and meticulous

  • Excellent written and spoken etiquette



    • We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

    Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.


    Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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